We're happy to answer questions or help you with returns. Please fill out the form below if you need assistance.
For all Amazon-related inquiries, please make sure to include the order number in your message, e.g. "112-2729397-4656805"
Spooktacular Creations Customer Support Line:
Phone: (800) 781-3067
SMS: (602) 922-9782
Monday - Friday： 9AM-6PM PT
Collaboration Requests: If you want to promote our products on your social media pages or YouTube channel, please send us an email at support@joyin.co
Retailer Application: If you are looking to sell Joyin products through your store, please visit this page: https://spooktacularcostumes.com/pages/retailer-application
Donation Requests: If you are a school or non-profit seeking donations, please submit this form: https://www.joyin.co/pages/donation-request
Inventor Proposals: If you are an inventor with a concept to submit to us, please submit this form: https://forms.gle/8rV7h5Q9E5Z2BoVM6
Mail Address：Joyin US Corp, 17500 S 40th ST. B-100, Chandler, AZ 85226
Office Address:8240 S Kyrene Rd Ste 101, Tempe, AZ 85284
